The Fraud Doctor
A mother and her adult daughter share a confident moment at their kitchen table with the open Fraud Doctor family protection kit, a face-down phone, and tea.

Family fraud & identity theft preparedness

Family Fraud and Identity Theft Preparedness: Fraud doesn’t look like fraud anymore.

It’s a text from your son’s “new number.” An email from your bank that looks perfect. Your daughter’s voice on the phone, she’s in trouble and she’s asking you to keep it quiet. Here’s the plan that still works when you can’t trust what you see or hear.

Fraud preparedness for families, parents and the adult children who worry about them.

See how the Family Fraud Protection System™ worksCheck your family’s readiness — free

$704M+

Lost to fraud reported in Canada in 2025

5–10%

Estimated share of frauds that get reported

Source: Canadian Anti-Fraud Centre

What fraud looks like now

  • A message from a friend — their Facebook or email was taken over, and “they” need a favour.

  • A text from family — “Hi Mom, I dropped my phone, this is my new number.”

  • A call from your bank — showing your bank’s real number, from someone who already knows your name.

  • A courier at your door — sent to “collect your compromised card” for the bank.

  • A video of someone famous — a deepfake recommending an investment.

  • A pop-up on your computer — a Microsoft or Apple logo, an alarm sound, and a number to call.

  • A new friend online — patient and kind for months before they ask for money.

Every one of these is stopped the same way. STOP · VERIFY · CALL™ See how

For Families

Finally, I know Mom has a plan.

You shouldn’t have to monitor every call, text or email your parent receives. And your parent shouldn’t have to give up their independence to stay safer. The Fraud Doctor helps families agree on what to do before something suspicious happens — who to call, how to verify it, what information never to give out, and when to stop.

Less second-guessing. Less panic. A plan everyone understands.

Check your family’s readiness — free

Is something happening right now?

Check a suspicious message — freeGet urgent fraud-response steps

If money may be moving, call your bank using the number on your card. Call 911 if anyone is in immediate danger.

  • BBB Accredited · A+
  • Vancouver, BC · Canadian
  • 20+ years in risk, privacy & governance
  • Police Vulnerable Sector Check completed

Three ways to start

Free readiness check

Free · 10 questions

Find your household’s gaps and get your priority actions. No name required.

Start the free check

Most complete protection

Family Fraud Protection System™

The kit is part of the system. The real value is giving your household a plan everyone knows how to use. The Family Fraud Protection System™ helps your household establish trusted contacts, verification steps, STOP·VERIFY·CALL™, practical safeguards and clear instructions for what to do when something doesn’t feel right.

Put your family’s plan in place

Live Family Fraud Drill

Oct 21, Nov 18

Not ready for the full system? Practise STOP · VERIFY · CALL™ in a live 60-minute fictional scenario. Your drill fee counts toward the Family Fraud Protection System™ if you continue within 14 days.

About the drill

How the approach works

For Organizations

Help the people you serve become fraud-ready.

The Fraud Doctor works with organizations that want to give their members, clients and communities practical fraud preparedness — not another brochure about scams.

  • Credit unions
  • Financial advisers & wealth organizations
  • Seniors & community organizations
  • Employers and member organizations

Programs can include fraud-readiness education, workshops, household assessments and guided family preparedness.

Bring Fraud Readiness to Your Members

The Fraud Doctor™ provides fraud preparedness education and tools — not guaranteed fraud prevention. Results and readiness scores are indicators only and do not constitute professional legal, financial, or clinical advice.